International FreePhone: 00 800 5111 1155
Reservations FreePhone Aus: 1 800 630 972
Reservations FreePhone NZ: 0800 808 881
Insurance is not included in the standard daily rate
Please note: *If you have booked direct with easygo Campers these conditions apply. If you have booked through an agent please check the rate you have booked with as different terms may apply.
Clients are responsible for the first NZ$4,500 of vehicle damage and/or loss of the motorhome contents. This vehicle security deposit is to cover the application of an insurance excess for damage to the vehicle, third party or property damage in the event of an accident, a bond to ensure that the vehicle is returned undamaged to the correct location, on time, refuelled, in a clean and tidy condition with no missing or damaged items, emptying the waste water and toilet and as security against any traffic infringements and associated costs. Refer to (2) below for a waiver option available for the insurance excess only.
A credit card imprint (this is an imprint only, no funds are taken from the clients account unless there is damage or loss) is required on all rental agreements regardless of the waiver option being taken. In the absence of a credit card, Pacific Horizon requires a cash security deposit of NZ$4,500 for all rentals regardless of age.
This credit card imprint or cash will be held for 21 days after the return of the motorhome.
Vehicles are not hired to clients under 21 years of age
1) Standard insurance is compulsory and is excluded from the daily rate (direct clients) Standard insurance is NZ$22 a day and is payable to easygo Campers at time of booking. This insurance is fully comprehensive and insures against recoverable 3rd party accident damage, theft and break-ins (excluding personal belongings, windscreen and tyres). The standard insurance has a per incident damage excess of NZ$4,500. A credit card imprint (see Vehicle Security Clause above) is taken on the rental agreement to cover the excess. Part or the entire excess amount is only taken if there is an accident or damage.
2) Level 2 Insurance (optional) Note - It is not available to hires under 7 days unless a 7 day minimum of NZ$133 is paid. To reduce the NZ$4,500 damage excess to 2,500 you can choose to pay a non-refundable damage excess waiver of NZ$19 per day. This is on a per accident or incident basis not per hire. This insurance is capped at 50 days.
A credit card imprint (or cash bond) is still required to cover items other than damage as noted in the Vehicle Security Clause above.
3) Level 3 Insurance (optional) Note this insurance is NOT available to drivers under the age of 25 or for hires under 7 days. For a total of NZ$35 a day the excess is reduced to $250 and is on a per incident basis also. This insurance is also capped at 50 days.